Tag - work

Beautifully perfectly empty desktop

For the first time in perhaps 3 years, my desktop is beautifully, perfectly, empty – a wonderful tabula rasa on which I can create Anything I Want™.

beautifullyempty.jpg

I’m a bit of a freak about computer desktop neatness (which is not the same as saying I’m good at keeping my desktop clean).

It gives me a mini heart attack when I see colleagues with 15, 25, even 75 icons scattered over their desktop like dominoes that have already been knocked down. Some people have no desktop at all … just documents and applications and servers and connected disks and CDs wallpapering their computerized window on the world.

It’s almost a GTD thing for me: items on my desktop are things that need to be done, work that is calling my name, tasks that have not been completed. An empty desktop, then, is a symbol of a successful day, a caught-up workload, a mastered schedule.

The peace. The serenity.

Soon to be shattered, of course, by the relentless stampede of barbarian TO-DOs through the narrow funnel of my traitorous email in-box.

Ah well. Even a moment’s peace is valuable. Refreshed, I am ready to return to battle.

[tags] desktop, screenpic, GTD, getting things done, peace, tasks, to-dos, john koetsier [/tags]

Thank you Rastin

jk-long.jpg

My good friend and colleague Rastin Mehr took this picture of me for work … we’re doing a bit of a re-org and are re-branding ourselves with a postcard mini-site, with pix and bios.

(Pix, bios, and quote. Mine: “We shall not cease from exploration. And the end of all our exploring will be to arrive where we started and know the place for the first time.”)

It’s from T.S. Eliot’s poem:

We shall not cease from exploration
And the end of all our exploring
Will be to arrive where we started
And know the place for the first time.
Through the unknown, remembered gate
When the last of earth left to discover
Is that which was the beginning;
At the source of the longest river
The voice of the hidden waterfall
And the children in the apple-tree
Not known, because not looked for
But heard, half heard, in the stillness
Between the two waves of the sea.
Quick now, here, now, always–
A condition of complete simplicity
(Costing not less than everything)
And all shall be well and
All manner of things shall be well
When the tongues of flame are in-folded
Into the crowned knot of fire
And the fire and the rose are one.

[tags] rastin mehr, premier, john koetsier [/tags]

Citizen Agency’s new digs

Citizen Agency has finally moved in … and it looks great.

Fun, creative, beautiful, energizing: wow. And that’s just the aesthetics. Here’s what they’re planning on using the space for:

So, here is what we are going to do: have as many amazing gatherings in it as possible…AND open it up to the suggestion that anyone out there who is doing something that is worth a damn in this world can have amazing gatherings in our space. Really. It’s yours. Let’s make some beautiful energy.

Reminds me of when I redid my office space a couple of years ago. (That was when I was managing my company’s tech solutions department – I’ve moved on since then.)

[tags] office, reno, citizen agency, tara hunt, john koetsier [/tags]

Wishing is not a valid strategy

Whoda thunk it? Apparently wishing is not a valid business strategy.

My friend Mike Wagner at Own Your Brand just posted a delightful little baseball parable. Here’s the moral:

Stretching your organization by aiming high is admirable – even desirable. However, it must be done in a truthful and realistic way which is supported by actionable plans.

So, when asked for next year’s sales projections, just remember: Wishing is not a business strategy.

The applications are many, and they go way beyond sales projections:

  • Projects – completing
  • Committments – fulfilling
  • Promises – keeping
[tags] mike wagner, wishing, business, strategy, john koetsier [/tags]

How to have fun networking (seriously!)

Don’t you hate networking … schmoozing, walking up to strangers, button-holing people, blabbing about how you are VP of this or CxO of that, and shoving your business card in their pockets?

But at VEF last night I had a great time networking – and it was simple, too. I met seven new, interesting, technical, and business-oriented people. I learned new relevant things. I found out how others had solved non-trivial technical and social problems. And I heard about interesting companies doing cool things that I had somehow never heard of before.

How? Simple.

It’s not about you
I focused on other people. Instead of coming up with all kinds of things to say, introductions to make, pitches to deliver, I just focused on others. Completely.

All of a sudden, everything became easy.

I would walk up to someone, say hi, and ask them what they do. Then I would just listen – really listen. People love to talk – most people, anyways. And their favorite subject is themselves.

But for many of us, listening is not easy, and it’s not natural.

Real listening means:

  1. Being genuinely interested
  2. Asking clarifying questions
  3. Commenting intelligently from time to time
  4. Maintaining eye contact about 80% of the time
  5. Most importantly, paying attention

Conversely, listening does NOT mean:

  1. Furiously thinking of the next thing you’re going to say
  2. Looking around the room, thinking about who you’re NOT talking to right now
  3. Interrupting
  4. Turning the conversation where you want it to go

Don’t worry – they’ll get to you
By now, you might be wondering … OK, but the point of networking is making contacts. If I just listen, what’s the point?

Fear not – the conversation will come to you. Inevitably, except with the most conceited and solipsistic people, the question will be asked: “So, what do you do?”

That’s your opportunity. Not to dominate the conversation, and not to give a long-winded spiel about your new business venture. It’s your opportunity to give your 30-second elevator pitch. For instance, here’s mine:

I’m John Koetsier … by day I’m a product manager for an education company, and by night I’m a social media consultant – blogging, podcasting, etc. – helping companies figure out how social media can help with marketing, product development, and PR.

That’s it – no more. If someone’s interested, they’ll pick it up. Inevitably, if you’ve crafted a compelling enough elevator pitch, someone will say: “Cool. What does that mean?” Or some other question about social media (in my case; something different in yours).

That’s what I did last night, and that’s what worked – seven times. And I had a much better time than at most meet & greets.

The secret is actually to be interested in people and interested in what they do. This is so rare that people will want to talk to you and – amazingly – think that you are interesting.

After that, it’s all easy.

. . .
. . .

Interested in more information about networking? Check out Darcy Rezac’s The Frog and the Prince. I participated in an online seminar of his half a year ago, and really, really enjoyed it.

[tags] networking, schmoozing, john koetsier [/tags]

Absolutely killer week …

I am just coming off the most exhausting week of my professional life – and that’s saying a lot.

Like many others in web and software development, I’ve have done software death marches, pulled overnighters to beat insane launch dates, and executed massive projects with scopes that just seemed to undergo spontaneous mutations. And those have been difficult.

But nothing’s been like this past week.

A co-worker and I have been leading a week-long business process improvement project: full-time, every day, all day … and much of the night. We call them Rapid Improvement Events, and they’re part of a “Lean Improvement” process that we’re running (think: Toyota Production System).

The challenge has been that there have been serious deep-rooted divisions on the team. The difficulty is that we were not able to objectify the problem sufficiently to:

  1. make it less personal
  2. make the solution obvious

That all changed today. Finally we were able to sufficiently model the significant complexities, test (most) of the affected workflows, and ask the right questions. Finally, we achieved concensus on direction. After that, everything is easy.

(Well, that’s a lie. Execution is much, much harder than planning. But at least once you’ve agreed on a destination you can start mapping the route.)

Tonight I’ll sleep better – last night was one of those nights where you’re lying awake thinking about work and getting up to write down thoughts in the middle of the night … just so you won’t lose them.

(But having those were critical today. Always, always write down ideas that come in the middle of the night – you’ll never remember them, otherwise, and somehow the ideas you get in the daytime just aren’t as good.)

Tomorrow we present our findings to executive and Steering. What a week.

[tags] business, process, improvement, meetings, toyota, lean manufacturing, john koetsier [/tags]

Short & fat or long & skinny: 37 Signals’ Job Board

I’ll take long and skinny, please. To go. But hold the fries.

37 Signals recently created a job board. For $250, companies posted jobs for RoR programmers, usability experts, web designers, and technical marketers.

There was only one problem: the board was oversubscribed. 37 Signals’ founder Jason Fried had intentionally wanted to limit listings there to about a hundred:

We felt about 100 listings at a time would be the sweet spot. Enough to provide choice to those looking for a job. Not too many to dilute the listings like so many huge job boards do. When your post is 1 of 100 you feel pretty good about having it seen by the target. When your post is 1 of 500 or 1 of 1000 you start to feel like you’re wasting your money. We don’t want anyone to feel like that.

However, lately there’s been – horror of horrors – too many postings. In fact, the job board is now bumping up against 150 simultaneous jobs. So today Jason Fried announced that the price was going up, to $300, in an attempt to regulate the number of postings down to about 100 through natural economics.

Now, a $50 price hike is no big deal … particularly when postings at Monster.com are $500 each – and a lot less targeted for the kind of employer/employee that would be at 37 Signals. But it’s an interesting response to increased demand.

And if that’s what 37 Signals wants to do, more power to them. But I think there’s better ways to increase usability for both job posters and job seekers.

As one commenter posted:

From my point of view, trying to limit the listings to approximately 100 simply makes the job board less useful. As a job seeker, a job in SF isn’t equal to a job in NY. While 100 may sounds like a lot of jobs, many cities have only one or two listings at most. Not a lot of choice for those seeking jobs. If too many listings is that much of an issue, wouldn’t it be better to provide some mechanism to limit by city, field, etc. and allow users to hone in on what’s relevant to their search?

Excellent point – and one that completely relates to the Long Tail theory of economics. In reply, I posted:

Very, very good point. As the tail gets long, we need filters to manage the data. I’d rather have a long skinny tail with good filters than a short fat tail with no filter at all.

Short and fat is great for a small number of people, but for the majority it just doesn’t have anything to offer.

Exclusivity is great. And simplicity is easier when options and numbers are limited. But actual usability as a job board suffers when 95% of the jobs are not in regions where any specific job seeker is located.

Usability – or, more precisely, usefullness – would be increased by a concurrent increase in the number of postings as long as you also have better sifting, sorting, and filtering mechanisms.

Long and skinny wins every time.

[tags] 37 signals, signal vs noise, long tail, job board, simplicity, usability, filters, john koetsier [/tags]

Never accept another project. Unless …

I have firmly decided to never again accept another project. Ever. Unless, that is, certain parameters are met:

  1. Project definition
    What do you want to do? In detail. Why?

  2. Project scope
    When will this end?
    (Can be either time or accomplishment based.)

  3. Project outcome
    What defines success for this project?

  4. Project deliverables
    What do you want to see as an output of this project? (Similar to project outcome, but not exactly the same.)

  5. Project resources
    Who, what, time, money … and so forth.

Having those, I can make a good estimate of time required and chance of success. Absent these, who really knows?

And having those, I have a built-in tracking device that tells me how I’m doing. Am I half complete or just starting? A quick check at the deliverables will reveal everything I need to know.

[tags] project management, projects, john koetsier [/tags]

Business taxes and fornicating forms

My wife and I just finished up our business taxes for the year. Ouch.

Here’s a piece of advice to anyone who is planning to start up a company: don’t. Well, let me be a little more specific.

Don’t, if you are going to need to do the taxes yourself. See, we have a little business. As in “not the day job” business. As in “supplemental income.”

As in: why should I pay some accountant $1500 to fill out some forms?

Probably because doing your own business taxes is very much like doing nuclear physics – in Ukrainian. Jargon abounds. Words that mean one thing in Webster’s mean a very different thing in Revenue Canada-ese (or IRS-ese, for that matter).

And there’s this weird geometric reproductive law of fornicating forms going on: whatever you’re doing will require an amendment. Another “schedule.” Another form. Forms feed into other forms, feeding into other forms, and finally funnel back to the main tax document. Forms appear out of thin air, auto-generating whenever there is the slightest chance that you could, heaven forbid, be running out of forms to fill.

So, here’s my new business year’s resolution:

Make enough money to justify hiring an accountant!

[tags] business, taxes, accounting, start-up, john koetsier [/tags]

Humor from the IT dept …

I received the following message from our IT department today:

We are aware of email messages that are coming through with various subject lines. The appropriate staff has been notified and the issue is being looked into.

The horror! The horror!

(Apparently, we’re getting a lot of virus-laden emails. IT’s working on filtering them. No-one in that department has a BA in English.)

[tags] email, spam, virus, funny, john koetsier [/tags]

Race through the forest: project management

I have a major apology to make to Timothy Johnson, author of Race Through the Forest: a Project Management Fable.

We’ve linked to each other’s blogs before – he’s got some great management and business insights – and he sent me a copy of his book about a month and a half ago. Unfortunately, I’ve been too embroiled in some major business process changes at work, and significant career choices in general to read it yet.

I will get to it, and I will review it, Timothy. Sorry! In the meantime, I note that it has some really good reviews at Amazon from some top-notch people. Impressive!

. . .
. . .

[ update ]

Checking Timothy’s blog, it looks like this was Very Good Timing. Wow. That’s cool.

[tags] timothy johnson, books, amazon, race through the forest, project management, john koetsier [/tags]

Xbox: bringing families closer together

I was chatting with our director of sales today when he mentioned that he was playing Xbox with his son last night. Now, he’s on the west coast – Bellingham, WA – and his son is back in Chicago.

This is one of the key activities that brings them together.

They both have Xboxes. They join network games at preset times, playing the game, chatting, even video chatting. This is their new normal – fairly cool, I thought.

But it would be science fiction even a decade ago.

[tags] xbox, video, chat, family, games, john koetsier [/tags]

Re-engineering

This past week has been crazy busy as I’m partnering with another senior manager at work to re-engineer a major department.

(Hence the lack of updates.)

Also, I’m getting closer to pulling the trigger on a personal start-up. More details when I have them.

[tags] sparkplug9, blogging, john koetsier [/tags]

Some jobs growing; you don’t want them

Saw this link to the 10 occupations in the US with the top growth rates over the next decade on popurls.

  • Retail salespersons
  • Registered nurses
  • Postsecondary teachers
  • Customer service representatives
  • Janitors and cleaners
  • Waiters and waitresses
  • Food preparation and serving workers
  • Home health aides
  • Nursing aides, orderlies, and attendants
  • General and operations managers

Aside from health care, which is growing too fast to be sustainable, most of the growing occupations are service sector and low-paid.

[tags] career, occupation, jobs, pay, john koetsier [/tags]

Who’s the idiot? Me!

I recently sent out a few emails – about a thousand – to tell clients a few details about a program to which they participate.

Imagine my surprise when I started getting calls and emails saying the program website (which I had just checked) was not working. A few minutes sufficed to find the problem:

People were confusing email addresses with web addresses. Ouch!

This hurt, and at first I was a little put out. After all, who doesn’t know that name@domain.com is not a web address?

Apparently, my clients.

If wisdom is what you get when you screw up, I’ve gained a little bit today. Test, test, test, test. And when you’ve done, test again. At least run your messages past a few complete technophobes. And adjust based on the result.

Why?

It’s not my customers that are stupid. Unless I think that buying from me is a bad decision!

[tags] usability, email, marketing, messages, test, testing, communication, john koetsier [/tags]

Jackie deJonge

Jackie deJonge is the wife of Hendrik, a friend and colleague of mine.

Right now she, Hendrik, and their 5 kids are going through a very tough time – just as they were about to move to Australia, she was diagnosed with a very severe form of cancer in her left arm. She’s recently gone through multiple rounds of tests and surgery, and may still require radiation and/or chemotherapy.

The family has set up a blog, which they’re updating with more information as they get it.

Our family’s prayers and thoughts are with them!

Invitation from the in-box

From my in-box (any day this week):

We have just seen your resume on the blahblahblah website and found that you have some of the key attributes we look for in a blah blah job here at blah company.

With a rich history, blah company provides rewarding careers for its associates as they help blahblahblah customers achieve their blah blah goals. We currently employ more than blah associates with over blah branches across blah country, and over bigger blah branches in the really big blah country. 144 of those branches are located in the blah your region and there are still many locations available across the blah general area of your region.

Not only are we continuing to grow our sales force, we are continuing to grow our achievements. We are very proud to announce that blah company was named one of the “Top blah Companies to Work for in blah region” by blah magazine and blah pundit. (Blah date)

There are so many great things to share about blah company; this letter can only begin to scratch the surface. I hope that you will take the opportunity to learn more about the blah blah job opportunity by attending an information seminar on blah date.

To find out if you may be a fit, please complete our online assessment at:

blah wierd URL

If your qualifications meet our criteria, a recruiter will contact you with the event location and details.

Space is limited. To ensure your reservation, please respond before blah date. We will make our best attempt to accommodate requests received after this date; however, if we are unable to confirm your reservation before the event, you will be contacted by our recruiting department at a later date.

Sincerely,

Blah Recruiting
Blah Company

Thanks for the personal invite. I’ll get right on it.

[tags] resume, jobs, recruiting, spam, john koetsier [/tags]

The long winding trail of a Mac shareware app

I’ve had Apimac Timer on my computer for probably over a year.

I downloaded it as shareware months and months ago to handle a tiny, almost incidental need I had for timing software on my Mac. I used it and forgot it.

Fastforward 13 months.

I’m doing some major business process re-engineering. Need timing software. Don’t wear a watch. What am I going to do? A lightbulb appears over my head: Apimac Timer.

So today I bought it. It’s only $15, but it solves a need I have in the right way, right now.

Moral of the story? Never give up on your customers.

Sometimes they just spend an awful long time in your funnel before dropping out the bottom.

[tags] business, leads, shareware, mac, apimac, timer, sales, funnel, john koetsier [/tags]

Project – need RoR alpha geek

I have an upcoming project that I need a developer for … a Ruby on Rails alpha geek.

It’s cool, it’s hip, it’s simple, and it’s profound.

What’s it about? I’m keeping it under my hat for a bit longer. Here’s one clue: everyone is doing aggregators wrong.

If you’re a RoR geek, let’s chat.

[tags] RoR, ruby on rails, project, job, john koetsier [/tags]

Why existing clients don’t matter (as much)

Kathy Sierra makes me gag.

How can one person have so many great ideas that (once she’s said them) seem like the commonest of common sense? I’m envious.

Why do so many companies treat potential users so much better than existing users? Think about it. The brochure is a thing of beauty, while the user manual is a thing of boredom. The brochure gets the big budget while the manual gets the big index. What if we stopped making the docs we give away for free SO much nicer than the ones the user paid for? What if instead of seducing potential users to buy, we seduced existing users to learn?

Let’s take the whole damn ad/marketing budget and move it over to product manuals and support. Let’s put our money where our users are. If we’re in it for the short term, then sure–it makes sense to do everything to get a new user, while doing as little as possible once we’ve got them. But if we’re really in it for the long haul–for customer retention and loyal users–then shouldn’t we be using all that graphic design and pro writing talent for the people we care about the most? Our users?

The answer, of course, is no.

In spite of common sense … in spite of the fact that the cost of winning new clients is much higher than satisfying the ones you have … in spite of the fact that it is in a company’s best interests to ensure that clients are getting full value from their products.

Why? Many companies ARE in it for the short term. That’s not what they’ll SAY, of course. But it is what they’ll DO. And behavior is a much better predictor of belief than language.

  • Sales leaders want to know how much they’ll sell next month.
  • Investors are asking: what have you done for me lately?
  • Wall Street is looking for next quarters’ results, not 2 or 3 or even 4 quarters from now.
  • C-level executive compensation – and bonus plans throughout an organization – are built on short-term results.
  • Sales consultants begin their year assuming most/all of their existing clients will stay in that category.

How do you fix it?

Short of rejecting Wall Street and taking your company private, I don’t know if there’s a good answer. Here’s a few I think might help. Feel free to add more on your blog.

  • Focus on annual results over quarterly results
  • Compensate based on client longevity instead of “capture”
  • Start your sales strategy plans with existing clients, not prospective clients
  • Commission sales people on how well clients use your products, not just how often they sell
  • ???

The truth is: to most organizations, existing users/clients are less important than new ones. At least, if you go by behavior.

And frankly, behavior is what counts.

[tags] users, clients, kathy sierra, sales, marketing, manuals, john koetsier [/tags]

Why Google is your brand

How many companies know that to smart technical web people, their brand is what Google says it is?

I’m reading Chris Anderson’s The Long Tail right now, and this paragraph jumped out at me:

For a generation of customers used to doing their buying research via search engine, a company’s brand is not what the company says it is, but what Google says it is. The new tastemakers are us. Word of mouth is now a public conversation, carried in blog comments and customer reviews, exhaustively collated and measured. The ants have megaphones.

You know and I know may know it … but so many people in our organizations don’t get it yet. Give them this book – it’ll help. As Goethe said, “a good book is as an axe to a frozen lake.”

Crack that ice!

[tags] long tail, chris anderson, goethe, google, blogs, word of mouth, john koetsier [/tags]

Hard is good

OK, it’s Seth Godin day at bizhack again. In case you’re not aware, it’s really, really good to have an incredibly hard job. Even when it sucks.

Here’s why:

. . . the fact that it’s difficult and unpredictable is the best thing that’s happened to you all day. Because if it were any other way, there’d be no profit in it. The reason people bother to go windsurfing is that the challenge makes it interesting. The driving force that gets people to pay a specialist is because their disease is unpredictable or hard to diagnose. The reason we’re here is to solve the hard problems.

The next time you’re tempted to vilify a particularly obnoxious customer or agency or search engine, realize that this failed interaction is the best thing that’s happened to you all day long. Without them, you’d be easily replaceable.

I knew there was a reason I keep bashing my head against the wall!

[tags] seth godin, hard, difficult, good, business, marketing, john koetsier [/tags]

How to be an expert (in anything)

If you’ve ever wondered how to be an expert, wonder no longer. Scientific American has the answer.

All it takes is a decade of intense effort. No problem.

Ericsson argues that what matters is not experience per se but “effortful study,” which entails continually tackling challenges that lie just beyond one’s competence. That is why it is possible for enthusiasts to spend tens of thousands of hours playing chess or golf or a musical instrument without ever advancing beyond the amateur level and why a properly trained student can overtake them in a relatively short time. It is interesting to note that time spent playing chess, even in tournaments, appears to contribute less than such study to a player’s progress; the main training value of such games is to point up weaknesses for future study.

Even the novice engages in effortful study at first, which is why beginners so often improve rapidly in playing golf, say, or in driving a car. But having reached an acceptable performance–for instance, keeping up with one’s golf buddies or passing a driver’s exam–most people relax. Their performance then becomes automatic and therefore impervious to further improvement. In contrast, experts-in-training keep the lid of their mind’s box open all the time, so that they can inspect, criticize and augment its contents and thereby approach the standard set by leaders in their fields.

Makes me wonder: in what areas have I relaxed? What do I think I’m “good enough” at?

What about you?

[tags] scientific american, science, expert, study, effort, attitude, aptitude, john koetsier [/tags]

Mind candy

Amazon delivered some goodies today:

The downside is, the stack of books to be read grows larger. The upside: I’m really looking forward to Robert Scoble’s Naked Conversations, and Debra Weil‘s Corporate Blogging book may be having some immediate personal relevance.

(Yes, that’s a veiled hint, and no, I won’t be specific. For at least another week or two.)

[tags] books, naked conversations, corporate blogging, robert scoble, debra weil, john koetsier [/tags]

Why do people leave their jobs?

This is a little off-topic for bizhack, but I thought it was insightful and important enough to post:

After reviewing extensive research from the Saratoga Institute, Leigh Branham determined that people leave their employers because the employer is not meeting one or more basic human needs. In his book The 7 Hidden Reasons Employees Leave, Branham identifies these four needs: the need for trust, the need to have hope, the need to feel a sense of worth, and the need to feel competent.

When employees don’t have the information and resources to do the job right, their sense of competence is compromised, they become discouraged, and ultimately they’re more likely to leave. Having the right tools—that is, the information and resources to do the job right, is fundamental to a sense of competence, which is, in turn, fundamental to retention and productivity.

Check out more of the same on Pig Wisdom … and the book that the blog is promoting, The Wisdom of the Flying Pig.

(What a great book title, by the way!)

Business and social media: building a case

I’m working on a social media (blogs, podcasts, and wikis) presentation for a business. While I’m still in the initial stages, here are some links, quotes, and perspectives that have been helpful so far.

Let me know if there’s something else I should be looking at as well …

Research
A Cymfony study on business blogging:

  • The majority of companies surveyed (76 percent) indicated that they have noticed an increase in media attention and/or website traffic as a result of their blog(s)
  • 75 percent of respondents reported that the initial goals of their blogs have been met
  • Three-fifths of corporations have guidelines in place which outline the company’s responsibility for posting and maintaining their blogs, yet nearly two-thirds do not review content prior to posting
  • 42 percent of respondents said that specific blog posts have affected the company or a brand and in the vast majority of cases it has had a positive affect

And a Forrester study:

  • companies must abandon top-down management and communication tactics, weave communities into their products and services, use employees and partners as marketers, and become part of a living fabric of brand loyalists
  • Individuals increasingly take cues from one another rather than from institutional sources like corporations, media outlets, religions, and political bodies

Quotable quotes

  • Entrepreneur (on blogs)
    – they also can be used as a unique, informal way to establish a company or individual’s reputation or brand
    – They improve branding by presenting a more authentic and distinctive voice for a business than canned PR or MarCom messaging.
    – “for many companies, blogs have become a business staple”

  • CNN
    – “A blog is the perfect platform for someone who really is trying to establish themselves as a thought leader,” said Web analyst Rick Bruner.
    – “The blog provides a very human side to the corporate face beyond press releases, or a Web page or a corporate brochure,” said Tom Murphy of CapeClear Software.

  • Inc.
    – “Blogs are a way for you to tell your story over and over again, and do it in a personable way. If you are blogging and your competitor down the street is not, then it can be a competitive advantage,”
    – they can be an excellent tool to build relationships and create brand equity as more Internet users see them as viable sources of information.

  • BusinessWeek
    – Companies over the past few centuries have gotten used to shaping their message. Now they’re losing control of it.
    – Your customers and rivals are figuring blogs out. Our advice: Catch up…or catch you later

  • Also BusinessWeek
    – Customers can be your best evangelists
    – Viewers, listeners, and readers are smart— often smarter than your own employees—so let them improve your products and services.

  • And BusinessWeek again, this time on Nike
    – A strong relationship is created when someone joins a Nike community or invites Nike into their community.” Which is the point of brand marketing, isn’t it?
    – Last fall, Nike started feeding video clips that spotlight Nike-sponsored soccer players onto popular video sharing sites, including YouTube and Google. It created JogaTV, a virtual soccer TV station, where it releases a new video clip every few days and fans can upload their own clips.

  • eMarketer
    – “A year ago eMarketer looked at the business of blogging and said that blogs were a one-to-few medium, and they were not practical for most businesses,” says James Belcher, eMarketer Senior Analyst and author of the new report, The Business of Blogging: A Review. “But over the past year many things have changed, including our opinion.”

  • Web Ink Now (on something you can put on your blog: e-books)
    E-books directly contribute to an organization’s positive reputation by showing thought leadership in the marketplace of ideas. This form of content brands a company, a consultant, or a non-profit as an expert and as a trusted resource to turn to again and again.

Corporate bloggers, sites I check frequently

Business blogs

There’s more, but that’s all I have time for tonight …

(And yes, the presentation is all about trying to persuade this company that social media is a very, very good thing to invest in – right now. After all, marketing is about ideas, and there has never been a more powerful way to spread ideas than the internet, and the most powerful idea-spreading forces on the internet right now are social media.)

[tags] womma, TED, business, social media, blogging, podcasts, guy kawasaki, seth godin, tara hunt, Hugh Macleod, john koetsier [/tags]

Emurse: resumes improved

Need a job?

Emily Chang’s eHub featured Emurse a couple of days ago and I thought I’d check it out. Emurse is a new resume-building, sharing, and possibly, job-finding site that is currently in public beta.

Emurse, of course, is an anagram for resume, and, as the site tells you when you visit, “emurse means resume, improved.”

Emurse helps you build a resume with a nice web 2-ish interface:

It doesn’t, however, give you any tips on the ingredients of a great resume, or on what kind of resume to create for which kinds of jobs. Basically, you select a section, click Add, and enter your text.

The service was easy, but frankly, I don’t think it really lent itself to creating a powerful resume as much as it might to extracting structure data from a resume … which can then, presumably, be used in interesting ways to exchange data with major employment sites, or to match you up with jobs from the Indeed job search engine:

Also, once you’ve created a resume, you can send it out directly from Emurse, keeping track of where you send it, and the result. That’s fairly interesting for job seekers, I would think, though only for a very limited time (unless, of course, you’re unemployed for months and months and months).

The site is simple and easy to use, but the real question is: are any employers looking at it? Or are they making the right moves to integrated with the major employment sites. There is some mention of a sync feature that would synchronize your resumes across a variety of sites, but it does not seem to be in the beta.

In any case, here am I on Emurse.

[tags] emily chang, emurse, resume, monster, career, job search, john koetsier [/tags]

Blasted




Blasted

Originally uploaded by johnkoetsier.

I had to take a shot of this … it’s one of the hundreds of trees on East Badger Road, on the route I drive on most days on my way to my Bellingham, WA office.

I hate hate hate to see trees destroyed – some of them real giants, some of them beautiful, wonderful trees – and the worst part of it is that they are being destroyed because of people like me.

I don’t live in the neighborhood, don’t work there either. I just drive through.

The other tragedy of road-widening is the dozens of home that all of a sudden are 20-30 feet closer to the road … and not just a 2-lane road anymore.

Progress!

Subscribe to my Substack