This is a little off-topic for bizhack, but I thought it was insightful and important enough to post:
After reviewing extensive research from the Saratoga Institute, Leigh Branham determined that people leave their employers because the employer is not meeting one or more basic human needs. In his book The 7 Hidden Reasons Employees Leave, Branham identifies these four needs: the need for trust, the need to have hope, the need to feel a sense of worth, and the need to feel competent.
When employees don’t have the information and resources to do the job right, their sense of competence is compromised, they become discouraged, and ultimately they’re more likely to leave. Having the right tools—that is, the information and resources to do the job right, is fundamental to a sense of competence, which is, in turn, fundamental to retention and productivity.
(What a great book title, by the way!)
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