Tag - apple

Mega Nano Hassle

Having an iPod Nano can be a lot more work than you bargained for.

I got a fatboy Nano for Christmas. It’s great, sleek, beautiful, tiny, and the wretched bleeding thing does not hold all my music.

Having never had this problem before (owning both a 20GB 4th generation and a 30GB 5th generation of what is nostalgically now referred to as an iPod classic) this is causing me some serious angst. (OK, I’m lying about the angst part. Actually it’s just minor irritation, bordering on mid-level annoyance.) But in the wee, wee hours of the morning they really don’t feel too terribly dissimilar.

It turns out there is no easy way to tell the black-box machina Apple calls iTunes to “sync-up-all-the-music-that-fits-on-my-ipod, selecting-by-albums, giving-me-new-stuff (or at least a random sampling of all my music) every-single-time-I-sync.

I don’t know about you, but I find that distinctly annoying.

After all, my time is too valuable to spend manually figuring out what kind of music I want to listen to for the next few days. After spending 30 minutes on the worthless local paper, channel-surfing for an hour or so, and some impressive-looking but sadly resultless procrastination on household chores, the last thing I want to do is to make the computer do what it ought to do for me. It resembles work entirely too closely.

So: Apple. Please create a setting in the iPod prefs that does the above-mentioned task.

I would really hate to draw the conclusion that you are simply making it tough for people to own low-capacity iPods and engaging in some stealthy marketing for upmarket 160 GB versions … particularly when you’re releasing 8GB iPhones that would not hold my music collection either. That would just be cynical.

After all, if the geeks at ArsTechnica can’t figure it out either (and no, none of the suggestions there possess either of the two desired virtues of humane computing: elegance and … actual functionality), how can a mere mortal figure it out?

Thanks!

Apple tablet – a huge iPhone?

Is this a marriage of convenience between an Apple iMac and a new Tablet, possibly (please!) to be announced at MacWorld in the next couple of weeks?

mac tablet and imac

What a brilliant idea … portable tablet on the road, around the house, in the boardroom … and full-size keyboard, mouse, and line-of-sight positioning on the desk. The rough sketch is from an Apple patent application.

Sign me up for one!

Credits: I saw it at Nick Carr’s Rough Type, MacRumors, and MacNN.

However, they seem to be fitting it into the subportable notebook space. I personally wonder if it isn’t a tablet … a huge iPhone. The possibilities are intriguing … hook it in to charge up, take it out to lounge on the sofa catching up on blogs or watching your favorite TV online.

In the workplace, take it out to the meeting, take it out to the conference. Use the on-screen keyboard, use multi-touch, maybe even use speech. Back in the office, hook it in to charge, use your keyboard and mouse, and generally use it as a desktop computer.

A guy can always dream, right?

iPhone and greed

Ken Ollin is wondering if the biggest innovation in the iPhone is greed. At least, that’s the catchy title of his blog post.

What he’s really questioning is why the iPhone is a closed garden instead of an open software development ecosystem.

In response, of course, eager Mac users have responded with the usual flood of comments to anyone who questions Apple – mostly making good points about the software development kit that will be coming out in February or so.

But Ken’s post is still valuable, as I commented on his post:

A lot of people have made good points in the comments. The SDK, etc.

But … let’s not lose sight of the point (even if we are Mac fans – and I’m one too.)

The point is that the ecosystem is more important than an individual piece of software or hardware – and any individual company. This is the key insight that initially won Microsoft the operating system war, and losing this insight is what is costing Microsoft today.

The point for Apple: cultivate the ecosystem. The returns are huge multiples of what the closed garden generates. Apple is likely moving in this direction with the SDK.

But here’s why commentary like this is valuable: the ecosystem approach is not in Apple’s DNA. Apple *is* learning it, but true-blue Apple SOP is to go it alone.

An occasional reminder is a good thing for Apple – and a good thing for all of us who love Apple products and software and ethos.

Baffled. Utterly baffled.

How much did you pay the music industry for the record player you bought 30 years ago? What percentage of your 15-year-old tape deck’s cost went to the music companies? And how much did the RIAA get when you bought your new Bose speakers?A big fat zero, obviously.Which is why I’m so utterly baffled by comments like this:

Zucker also revealed his company had asked for a cut of iPod sales – though the company receives no dividend from sales of record or CD players.”Apple sold millions of dollars worth of hardware off the back of our content and made a lot of money,” he said. “They did not want to share in what they were making off the hardware or allow us to adjust pricing.”

Almost. Literally. Unbelievable.What can you expect, I guess, from an industry that sues its customers, cheats its stars, eats its young talent for lunch, and is generally a disgusting, manipulative, and corrupting influence on popular culture.What a zero.

Leopard fun

Saw this surprisingly accurate and funny description of a common Mac OS X problem that is now fixed in Leopard:

Another noticeable reason for everything being slightly faster is Leopard is that a lot of secondary tasks are delegated to their own thread, allowing more to be done in parallel rather than having the interface held up until a task is completed. One example is network servers in the Finder. If you’ve ever disconnected the network before ejecting a file share, you’ve no doubt felt the pain of having your entire Finder grind to a halt while the system sends out a search party looking for the missing disk. Normality doesn’t resume until all hope is lost, and the rescuers don’t seem to give up easy, even though they never have any chance in finding anything.All that’s gone in Leopard. Disconnect a file share, and the Finder remains responsive while it tries in vain to reconnect in a separate thread. It then simply pops up a disconnect notice. If you have your Mac on a network, that’s reason to buy Leopard in itself. The new Mail similarly benefits from multicore optimization.

Great description … glad it’s now fixed!

More music industry madness

So, Universal wants to invent a new model for music sales:

Universal Music Group, the world’s biggest record label, is looking to mobile hardware makers to foot the bill for a free music subscription service for buyers of a certain mobile phone or music player, The Telegraph reported Saturday.

Think. What does a model where you buy a piece of music-playing equipment and then the music itself is free remind you of? Oh yes, radio!Hmm … so they’re trying to reinvent radio here? Nice “new” model here.I wonder what other parts of the radio experince they’ll try to replicate? The lousy music choice? The annoying DJs? Maybe. But there’s another piece of the radio universe that I predict will come along with the “free” music, if this model actually makes it out the door.Advertising.That’s the only way there could possibly be enough revenue in this ridiculous model to support a continual flow of new music. But isn’t the 20 minutes an hour of radio advertising one of the reasons we bought iPods in the first place?No worries. As Dr Phil would say: this dog won’t hunt.PS:Why are the labels so fixated on hardware revenues? They are constantly complaining about the money Apple makes on the iPod … but they never complained before about not getting revenue from radios and stereo equipment. If only they would fixate on being best at what they’re supposed to do: find and promote great music.

What really is the iPhone?

There’s a great column at Strominator that explains exactly what it is:

The iPhone is not a phone, its the first generation of a new type of computing device. One that will change how we view computing. One that will make our lives simpler. We won’t have to learn how to use applications, we’ll just use them. We won’t worry about launching applications, saving files, quitting — just using. Every other smartphone is still based on an archaic, cumbersome, paradigm taken straight from desktop computers. Drop-down/pop-up menus, programs, files — ugh. Look how bad Windows Mobile is, and most of us are used to the real Windows on our desktops. Why should a phone take minutes to just turn on? The alternatives are not much better. Mobile OSX, what runs inside the iPhone however, is a whole new beast. Intuitive, responsive, and an extension of the beautiful hardware that it runs on.

Which is not to say there aren’t issues … as the article also talks discusses.

MacSurfer update: grand old dame gets a facelift

Count me shocked.

MacSurfer, the grand-daddy and still king of Mac news sites, has unveiled a new look, now in beta. Times have changed, mullets have gone out of fashion, Michael is no longer the king of pop, and tie-dye is out … but MacSurfer, the essense of web 1.0, has stubbornly remained completely and utterly static. So any update is a bonus.

Major changes:

  1. 1-column to 3-column
  2. Font size for article titles is smaller
  3. Tabbed navigation (as opposed to no navigation at all)
  4. More add space (in the afore-mentioned 2 extra columns)
  5. Integrated search (not just a link)
  6. Archives
  7. Archives!
  8. Let’s say it one more time: finally, finally, archives! Now that great article you saw on MacSurfer but forgot where it was is findable.
  9. Translations (don’t get too excited, they’re via Google … “El Maco updating system blue muy excellent sofa” is a likely translation)
  10. Times when articles added

That’s a lot of change for a grand old dame … but there could be more.

Social features like commenting, submissions, and voting might make MacSurfer less of a jumping-off site and more of a social hub … which I think would translate into significant value for its owners. At any rate: wow – great to see the change.

Brand protection, marketing, and responsiveness in a new media world

Consumer-generated Media has a nice breakdown of Steve Jobs open letter to early iPhone adopters who hit the roof when Apple recently announced the $200 price break.Excerpt:

What an incredible year to watch and learn from CEO-level behavior in times of crisis and difficulty. First we had Jet Blue, faced with an impossibly difficult situation, take to the airwaves on YouTube, apologize profusely, and announce a new passenger bill of rights. While Menu Foods practically hid their CEO during the pet recall issue, Mattel put their CEO, Bob Eckert, on the website video airwaves to nurture trust and confidence in the wake of the toy recall (a still-in-progress case study). Now we have Steve Jobs, who just wrote and posted the most remarkable letter in response to concerns about iPhone’s recent price decrease. He coupled an apology with a $100 Apple credit for all early-buyers of the iPhone. This is classic Defensive Branding. I predict it will be one of the most discussed, debated, and linked-to letters of the year, and so far I’ve already counted over 800 unique blog postings referencing his letter since 6 PM last night.

A full breakdown of the letter follows …

The iPhone comes to Canada … well, sorta

Well, I just made my first iPhone call.That’s no biggie to hundreds of thousands of people in the US, of course, but the iPhone has not yet been released in Canada.Mike Skovgaard, a buddy at work, has been buying them in the US and taking them up to Canada to unlock them to work with the Rogers and Fido cell networks. He’s already done it with a few, and showed me his latest. Apparently, Mike was only the third person in Canada to unlock the iPhone.So, review in one paragraph or less? Awesome. Cover flow is great, voice quality is excellent, phone usability is amazing, photos are really cool, Google Maps is incredible, etc. etc. Everything just works, and everything just works the way you think it ought to work.Love it, can’t wait for it to “officially” come to Canada.

Running list: Apple iPhone lawsuits

Apple is getting its ass sued off over the iPhone.I’d like to write a scathing critique of modern idiots who buy things they haven’t researched and then blame others for their idiocy, and an equally damning tirade against companies that produce nothing, add nothing, and do nothing but think up obvious ideas, patent them, and then suck blood out of other companies … but I just can’t sum up the energy.Instead, I’m going to list all the Apple iPhone lawsuits I can think of … and ask you to add any others in the comments.

  1. Battery lawsuitsApparently, there’s three of them now. 
  2. Roaming feesI agree, roaming fees suck … 
  3. Keyboard patentSome guy dreamed up something, and now he owns it forever? Interesting. Even more interesting, because he’s currently in jail for fraud! 
  4. CiscoOK, this one’s over … but Cisco did file a lawsuit over the iPhone name 
  5. Any more? I’m sure it’s just a matter of time …

Apple’s Sept. 5 iPod Announcement: iPod, iPhone, iPDA, iComputer, iMobile Computing

Apple’s scheduled a Steptember 5th special event: “the beat goes on.”It’s obviously about iPods. My guess is that Apple’s now ready to take the next step. More to the point, the marketplace is finally ready for Apple to release the next evolution in iPod: mobile computing.You already see it in iPhone. And we know that OS X is underpinning future iPods.iPods have been carrying our calendars and notes for years. But it’s always been the sideshow, the off-off-Broadway down-the-lane-to-the-left non-attraction.I think the new iPods are going to take a huge leap in functionality. iPhone’s seamless reading of PDFs, Microsoft Office documents, and more will be part of the iPod experience.It’ll still be the entertainment hub – music, movies, podcasts – that it is. But it’s going to take the next step to a mobile computing platform that includes some of what we currently think of as “business” functionality and some of what we think of as “consumer” functionality – especially games.It would not shock me if concurrent with this unveiling of the new iPod we have an “iSDK,” a software development kit for iPhone and iPod.You read it hear first.

iWork needs Appleworks import

Dan Knight of Low End Mac fame has a well-researched article on the abandoned Apple office suite AppleWorks, which used to be ClarisWorks.Most of it I’m taking with a bit of a grain of salt, since I know Dan is a keep-my-old-computers-til-they-rot kinda guy, but he makes a number of good points, and one very important one:

However, iWork isn’t AppleWorks. It’s not an integrated word processor, database, spreadsheet, paint, and drawing program. It’s much more like Microsoft Office, where Word and Excel are separate programs that can work together.And while iWork can open PowerPoint, Word, and Excel files, for some reason Apple has ignored compatibility with its own AppleWorks program, which is used by millions upon millions of Mac users on both the Classic Mac OS and OS X.I know Steve Jobs has a general disdain for things not created on his watch, and he’s allowed AppleWorks to languish, but if he wants Mac users to migrate to new hardware and iWork, he needs to make it easy to convert .cwk files into iWork documents and spreadsheets

An import function … that would be useful for people who have documents in AppleWorks. I know I have a few on my home computer.

Thumbs up, thumbs down: obligatory post-Jobs-keynote post

I want the new iMac.
I want the new iPhoto.
I want the new iMovie.
I want the new GarageBand.
I want the new Keynote.
I want the new Numbers.
I’m not really impressed with iWeb.
Not too sure about .Mac yet.
I don’t really have a need for Pages – Word is good.

Best new iPhoto feature
Better organization of photos. Events is just brilliant … we have 14,000 photos and they’re just a complete blur. Events makes sense, and it’ll be a major enhancements. I called my wife down for that chunk of the demo, and it passed her keenly tuned BS filters. She even said “cool” a few times.

Best new iMovie features
Movie library just like photo library: one of those things that is obvious after Apple does it. Creating a movie in minutes: very needed, and very awesome.

Still needed: easier podcasting
I still think Apple needs a better podcasting tool. GarageBand is not the obvious place to go for podcasting, and it’s still not super simple and easy there, AFAIK.

Apple: give away iQuiz for free

Why on earth is Apple selling iQuiz?

it’s a tiny application that lets you run quizzes on your iPod. McGraw-Hill is using it to deliver their new interactive learning for iPod program.

Apple’s charging only 99 cents for it on the iTunes store. But why not give it away for free?

Then it could be the basis of a new standard delivery mechanism for educational content … and curriculum companies wouldn’t have to worry about tolls on the road for their potential market. Surely the revenue that Apple would win from increased iPod sales would vastly outweight a couple of pennies on iQuiz.

New iLife: better camcorder compatibility

Camcorder compatibility is a major problem for iMovie users these days. If you haven’t heard or seen that, check out the comments on this post.

Many, many, many camcorders available right now, especially the new hard drive-based versions, will not work with iMovie. They record in low-quality MPEG-2, which combines the audio and video into one datastream. iMovie only works with DV camcorders or hard disk camcorders that record to MPEG-4, a higher-quality format that keeps the audio and video separate – enabling future editing.

There are workarounds (see above link) but they are time-consuming, costly, and not foolproof.

There are rumors that iLife is ready for an upgrade soon, perhaps even before the next version of Mac OS X comes out. It had better include an updated iMovie with built-in capability to handle MPEG-2, because it’s getting hard to find camcorders that are Mac-compatible.

Frankly, it’s hard to believe this is a problem that Apple has not yet addressed: imagine if iPhoto only worked with 5-6 cameras.

Apple needs to fix this quickly … or at the very least, provide an actual, specific list – with model numbers – of camcorders that work with Mac OS X and iMovie, instead of this no-help help page.

Now will they get the zen of Apple?

Sometimes it’s hard to convince PC users of the benefits of Apple computers and Mac OS X.

Since their computers are hardly personal, and just tools, and essentially lacking style and personality, they don’t understand, can’t grasp, cannot fit in their brains the concept of an interface that has been obsessively designed to fit, to function, to form an environment that accepts and welcomes people.

Maybe the iPhone will solve this problem. Check out what this Time reviewer says:

The user interface is crammed with smart little touches — every moment of user interaction has been quietly stage-managed and orchestrated, with such overwhelming attention to detail that when the history of digital interface design is written, whoever managed this project at Apple will be hailed as a Michelangelo, and the iPhone his or her Sistine Chapel (Steve Jobs can be Pope in this scenario). If you’re not a reviewer, chances are you won’t even bother to look at the manual. Translucent, jewel-like, artfully phrased dialogue boxes come and go on cue. Window borders bounce and flex just slightly to cue the user where and how you’re supposed to drop and drag and scroll them. When you switch the phone to “airplane mode” (no electronic transmissions, for use on planes) a tasteful little orange airplane slides into the menu bar, then zooms away when you switch out again. (This was so pleasurable that I repeatedly entered airplane mode while using the iPhone, even though I wasn’t actually on an airplane.) As soon as my phone realized it belonged to someone with a nonsense-name like Lev, it started correcting typos like “Leb” and “Lec” to match.

That’s the zen of Apple taken to a whole new level.

Sold!

The first reviews of iPhone are starting to come out. Saw this on the NY Times:

On the iPhone, you don’t check your voice mail; it checks you. One button press reveals your waiting messages, listed like e-mail. There’s no dialing in, no password — and no sleepy robot intoning, “You…have…twenty…one…messages.”

I so so so so so hate voicemail. But this makes it much more email-like … which is a quantum leap.

[tags] iphone, voice mail, email, john koetsier [/tags]

eWeek and iPhone: fear and loathing?

Is 3 negative articles in one day a coincidence?

Holy mother, what on earth is going on here?

Could it be an extremely Windows-centric empire of analysts and business media is absolutely terrified that their comfortable bread-and-butter Windows hegemony is dissolving in front of their eyes?

I guess Linux was bad enough – it wasn’t in the MSCE textbook but at least it was technical, and needed user handholding, and ensuring lots of expensive tech support and high-end analysis was required.

But Macintosh! Is iPhone at last the trojan horse that will take Apple into the enterprise, just like iPod has in the home? The very prospect has Windows weenies running scared:

After all, the horde carrying the forthcoming Apple phone won’t be barbarians; rather, the very folks doing the work, and worse, some may well be the boss.

IT departments like devices like Blackberry’s with centralized command and control. They hate things they don’t bring in, that they haven’t first subdued with strong corporate chains. And they fear Apples’ recent success.

Their fear is both justified and unjustified. On the one hand, corporations don’t change their systems and applications overnight. On the other hand, a real alternative is slowly taking shape.

However things go, this outpour of vitriol and epidemic of trembling knees is pathetic.

Possible is not probable

Every time I see something like this in the mainstream press I think: clueless.

There’s little question the iPhone pulls a lot of great wireless functions and applications into a very cool package. But most of those features aren’t exactly new. Google Maps for mobile? Practically any smartphone user can download the application to his or her device.

It’s not about: is it possible. It’s about: is it elegant, simple, natural, obvious, easy, beautiful, friendly. Most importantly: is it normal. Does it just feel normal to surf the web on your phone, locate and listen to music on your phone, to make make phone calls even.

(In case you’re wondering why Linux isn’t mainstream, that’s why. The answers are no.)

That’s Apple’s primary genius. Not always to be first – but almost always to make wizardry easy, even commonplace … while still being elegant and sexy.

Apple on speed?

Since when is speed the most important factor in a browser’s performance?

Safari 3 is the fastest browser running on Windows, rendering web pages up to twice as fast as IE 7 and up to 1.6 times faster than Firefox 2, based on the industry standard iBench tests.

Like others, I was a little underwhelmed by Apple’s WWDC conference. Safari for Windows was a surprise, but not the kind of wow I was hoping for. The big thing that is bugging me, though, is selling a browser on speed. Maybe that’s just because I’m a Mac user, but is IE or Firefox slow for most PC users? Do they feel slow?

I haven’t heard that from any of my friends who use PCs.

My only guess is that the average non-technical PC users junks up his PC (and his browser) with all kinds of plug-ins and toolbars – which could make IE feel slow. Safari will win that comparison simply by virtue of not being compatible with anyone’s toolbar.

But I doubt anyone on a reasonably modern PC with a fairly clean IE install is terribly worried about browser speed. I just don’t see it.

The genius of the iPhone’s keyboard

One of the most interesting parts of the Stevenote a couple of days ago was when the VP of something or other for the iPhone division messed up hand-typing something into his iPhone.

I don’t read a ton into that – I’d be a little nervous too, in front of 5000 people and, most particularly, my incredibly demanding, incredibly perfectionist, incredibly seuccessful boss.

But it did start an interesting chain reaction of thoughts in my brain: what if the iPhone keyboard is pure genius not for it’s ease of data entry … but for it’s difficulty?

Let me give some context:

  1. I hardly ever text people on my phone
  2. I egocentrically think that most over-25 people are like me
  3. But when I do, it’s amazingly tedious
  4. I’d like an easier way to do it
  5. But I don’t want a mostly-useless keyboard cluttering up my phone all the time

I think the iPhone will not be nearly as fast at text-entry as most hard-button smartphones. You won’t be able to type by feel – you’ll have to be looking all the time. Your fingers won’t develop nearly as much of a kinesthetic knowledge of the letter positioning. Your speed will be way down.

Whoa. Hold up. Not your speed … Jessica’s speed.

Jessica is 17. Jessica texts every hour of every day. Jessica has thumb calluses from texting. Jessica has 50 friends her age who all text. Jessica runs her social life through her phone’s little keys.

iPhone is not for Jessica.

However, if you’re like me … I’d like to do a little more texting, if the user interface didn’t suck big brass monkey balls. But the effort curve is too steep for the small amount of texting that I would do, to get good at it, to do it regularly. So I don’t text. And when I do, it takes forever. iPhone is going to radically speed up the limited amount of texting I do.

iPhone is for me – and for you. (If you’re like me.)