Tag - web

Ma Bell-oney and the new internet

The big US telecoms don’t want to play with the neighborhood kids anymore. They’re basically taking their ball and going home, and asking the US Congress for permission.

This, of course, has caused a major kafuffle among the techgentsia, who are worried that the Internet will balkanize into tiny little 1980s-ish feifdoms … a little piece here, and a toll to cross that bridge, and another little piece there.

Well, granny Smith may not know what TCP/IP is, but she cares about being able to get to eBay and bid on her favorite woollen undies. And if a new-born Ma Bell gets in her way, she’s going to get just a little put out. In fact, she might even look for another way to get her computer onto the web (previously known as the world wide web).

So I’m not too worried about the telecoms. They have lots of upstart challengers.

But it’s interesting to note that just a day or two after this story broke, HP announced that it has done exactly the same thing.

HP’s new videoconferencing service will not run on the internet per se. Rather, it’ll go over a private network. It’s easy to understand why when you see the scope of their system:

To receive the service requires H-P to install a Halo room on the premises at a cost of $550,000. The service, including a dedicated T3 line, costs $18,000 a month. The rooms, designed for just six people, have three screens that allow conferees to appear life-sized. A fourth high-definition screen is used to share documents or products or most anything.

Something that pushes that many bits around needs to have dedicated pipe. High-def screens, life-sized … that’s big bandwidth. Huge bandwidth.

HP didn’t feel like it needed to ask permission to create a new network. Their network is a piece of a dedicated, single-use solution.

But if the telecoms create a new network and expect paying customers to be OK with the fact that certain major pieces of the web “don’t work,” they’re smoking some BC bud. And they’ll lose heavily in the one place that matters to them: the marketplace.

(Just like HP will with an incredibly over-priced solution, btw.)

Google AdWords down

Umm … this is uncool:

google adwords down for maintenance

When I need to adjust my ads, I need to adjust my ads!

[ update ]

Just got in now (a few minutes later). See this notice once you log in:

On December 16, 2005, the AdWords system will be unavailable from approximately 8 p.m. to 2 a.m. PST [?] due to system maintenance. Please note that your campaigns will continue to run normally during this short downtime. We apologize for any inconvenience.

Connected?

Related posts (maybe)

I’ve added a feature to my blog – related posts. You can see it at the bottom of every post.

I’ve currently titled it Possibly related posts, because I’m a little unsure of how smart the technology is. So far, so good. Most things look at least somewhat related, and those that don’t are delightful windows (for me, at least) into past posts that I can happily discover.

A WordPress plugin is currently generating the related posts, which I found at some guy’s site. Here’s the precise link, if you’re interested.

Very good so far!

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. . .

BTW, one of the best things about WordPress as a blogging platform is a fairly rich developer community … 714 plugins so far.

Tiny online footprint

Maybe I’m odd. Maybe all of us who spend a major portion of our lives interacting or existing in the online world are odd.

But it struck me today: so many of my friends, aquaintances, and co-workers have an absolutely tiny online footprint. They simply can’t be found online. I’m so used to googling someone to find out who they are, what they do, what their interests are, and so forth, that finding nothing is just … weird.

I guess it’s the difference between online producers and consumers: make stuff (content) online, and you’ll be noticed. Don’t, and you’re invisible.

Hint:
In a global labor economy, invisible is bad.

Fail cheap (and fast)

Tons of people have bookmarked, linked, or otherwise referenced this post on how many 9s of uptime you need at the Signal versus Noise blog.

I particularly like this quote:

Om Malik thinks that the running-with-scissors approach of most start-ups is a sign of a bubble. Awahh? The bubble was when people thought they needed to spend $3 million dollars buying Sun servers and Oracle databases to build a site for wedding invitations.

The business smarts is when you don’t blow the farm before the crap shot has turned sure bet. Fail cheap. Because odds are you’re going to. And you need to have your shirt for the second round.

This corroborates exactly what Paul Kedrosky said at a recent Vancouver Enterprise Forum.

Fail fast. Fail cheap.

You’ll eventually find something good.

Why click once when you can click 5 times?

I recently saw a link for a Mac OS X version of Google Earth, which I immediately followed and downloaded.

There are a bunch of links to get it at now, but this morning the only one I could find was at some hosting/file-sharing company called RapidShare.

I love their slogan: “The world’s biggest 1-Click Webhoster.”

It’s an ad-supported file hosting and download service – and ads are plastered over so much of every window, it’s hard to find the actual functionality.

And the famous 1 click? Maybe for subscribers – I had to click at least 4 times to find the file to download.

Annoying!

Yahoo: Flickr, deli.icio.us, what next?

I guess it’s a good reminder that there’s room for more than one big fish in the World Wide Web … Yahoo! has been doing some really, really fascinating things lately.

Buying Flickr and now del.icio.us are just two of the most visible ones. Other moves include the new Ajax’ed Yahoo! Mail.

Google does have some blog search capability, but I wonder if Yahoo! is not developing more time-sensitive searching&reporting capability.

We live in interesting times!

This is what’s right about the WWW

Many, many, many have now seen Thomas Hawk’s story of a nasty, nasty collision with a shady online retailer.

Sounds like he’s coming out all right from the experience, although I wouldn’t wish it on anyone. But the very, very good thing about this situation is that it’s a huge warning bell for anyone with shady business practices on the web … and possibly anyone with shady business practices, period.

Why? People are going to talk. And these days, when they have an interesting story to tell, there’s a huge big public megaphone to use, called the World Wide Web.

Crooks beware!

Google “click-to-call”

I can’t say I expected this … a new service from Google that connects advertisers and buyers via the phone.

We’re testing a new product that gives you a free and fast way to speak directly to the advertiser you found on a Google search results page – over the phone.

Here’s how it works: When you click the phone icon, you can enter your phone number. Once you click ‘Connect For Free,’ Google calls the number you provided. When you pick up, you hear ringing on the other end as Google connects you to the other party. Then, chat away on our dime.

We won’t share your telephone number with anyone, including the advertiser. When you’re connected with the advertiser, your number is blocked so the advertiser can’t see it. In addition, we’ll delete the number from our servers after a short period of time.

Interesting!

[ update ]

I just threw this on my blog during a coffee break at work, but now that I’m back home, the thing that strikes me as really brilliant about Google click-to-call is that it provides a whole new way for the industry previously known as telemarketing to grow into something entirely different, new, and better.

Telemarketing will accomplish essentially the same purpose – sell stuff – but much more efficiently, because prospects will be pre-qualified. In fact, they’ll qualify themselves.

(OK, so that’s the rose-tinted glasses version. The reality will be somewhat less.)

However, there is no question in my mind that this is the future of telemarketing … just when that industry is entering it’s toughest days with the introduction of the national do-not-call registry in the US.

Saw it first here.

Google Analytics not accepting new users

I thought I’d try out Google Analytics tonight, and went in to sign up, only to find this message:

Google Analytics has experienced extremely strong demand, and as a result, we have temporarily limited the number of new signups as we increase capacity. In the meantime, please submit your name and email address and we will notify you as soon as we are ready to add new accounts. Thank you for your patience.

Not cool – but better, I suppose, than signing up and experiencing very poor service, or slow page loads, or other problems. Still, it’s surprising. This is Google – they’re not supposed to have capacity issues!

I have to say, I would hate to be a web stats software vendor right now. It’s very, very hard to compete with free.

The ‘long tail’ is really, really long

I occasionally wander over to Technorati and weep at my woefully pitiful blog ranking: 103,499th.

Ouch.

But the other day, I had a slightly contrary thought. Sure, I’m part of the long tail of websites. Specifically, blogs.

But that long tail is really, really, really long. Incredibly long. In fact, mind-blowingly long. As Technorati now states, it is currently tracking 21.6 million blogs (as well as 1.7 billion links).

(BTW, since reducing the 22 million blogs by some considerably large fraction to take out the fake, auto-generated spam blogs would reduce the impact of my coming point, and since that would also adversely affect my ego, I’m going to ignore them.)

If I place slightly worse than 100,000th in a race, that sucks. However, if 22 million people are racing … maybe that’s not too bad after all.

In fact, with those numbers, sparkplug9.com is comfortably within the top 1% of all blogs. In fact, I’m in the top .5%.

Wow! Cool! Wooooooo! I came in 103,449th!

Can you believe some poor sucker is sitting at 103,450th right now? He (or she) must feel like a complete chump or something.

At least I’m not 103,451st. That would be a real embarrassment.

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By the way …
Here’s a really, really good Wired article on the long tail. In fact, it’s the article that started the long tail meme.

Puretracks: Record labels Forced Mac Incompatibility

A couple weeks ago, Mike Skovgaard and I went to Vancouver Enterprise Forum.

One of the speakers was Geoff Hansen from RocketBuilders, who happens to sit on the board of Puretracks, the music service that (he said) has more more market share in Canada than Apple’s iTunes.

Puretracks is also in the US, and other markets, I believe, but in most instances users of its services would have no idea that they are using Puretracks, since the company licenses its software for other companies to use to build their own online music stores. For instance, if memory serves, Geoff said that Coke’s music site uses Puretracks technology.

The interesting thing that he mentioned was that when Puretracks was launching, a condition that the music labels required was that the site would not work for Macs.

Well.

Perhaps the labels, knowing that they’ve helped Apple create a juggernaut in the iTunes and iPod empire, are very, very leery of doing anything else that will support Macs. Or perhaps the labels’ contracts with Apple, worked out when the iTunes music store was only a dream of Steve, specifies that they will not allow other competitors to build music stores on the Mac platform.

The funny thing, of course, is that there is nothing inherently about the site that would disallow Macs. I browsed the site and added a bunch of albums to my shopping cart in Safari … simply by enabling Safari’s Debug menu and switching the reported user agent to MSIE 6:

puretracks on max OS X no problem

Previewing songs does require WMA, however. Mac users are not first-class citizens in the WMA world, but it is supported.

The question remains: why would the labels not want Puretracks to work on a Mac?

Update:
I originally (and mistakenly) thought Andre Charland was the speaker who talked about Puretracks. Apologies, Andre!

Thanks to the very youthful Michael Fergusson for setting me straight!

Google is making Microsoft pay more

Supposedly Google and Microsoft are in the battle to buy AOL.

Nonsense.

Google just wants Microsoft to pay more, that’s all. So they’re staying in the game to up the ante … and they’ll duck out when it’s high enough and Microsoft wastes as much money as possible.

Google wouldn’t know what to do with AOL. It’d be a disaster. They’d break it to pieces and completely revamp its revenue streams. And it’d be the right thing to do.

But client lists can be fragile things. Particularly when the ship’s been sinking for a couple of years. Google’s growth rate would falter, if not stagnate, while the minnow swallows the whale.

And that would be a tough pill for Wall Street to swallow.

My photos & hotlink protection

Few things bug me more than people using my images without permission, with even a link to my site, and without even hosting the images themselves.

MySpace is a frequent offender … usually morons like this kid who think that using the F-word repeatedly somehow has an iPod halo-ish coolness effect.


If you’ve come to this page, it’s because someone tried to link to my images without linking to the page that they’re on.

If you’ve come from Google Images, just go back, and click on the link for the page that holds the image.

For some reason, the guyI mentioned above, and several other of the leachers at MySpace have linked to this picture of Aidan licking his fingers after eating chocolate. It’s annoying enough that they’re using my picture. It’s far, far worse, when they make derogatory remarks about it or feature it right beside objectionable pictures. I complained to MySpace a month ago, and I was told that account would be deleted. Hrm … checked my logs tonight, and I’m still getting hits from that site. And another one has started up.

Not cool!

So I’ve simply disable hotlinking support. Sorry, but I won’t have pix of my kids being used on questionable sites.

[ updated November 12 ]

Well, I just got a very uncool message from MySpace, basically saying that unless I get a lawyer to talk to them, I’m toast. OK, fine, I’m denying hotlinks.

iTunes: a media distribution platform

I don’t think this story about Stanford University and Aple’s iTunes working together received the attention it deserved.

Basically, what they’ve done is create a version of iTunes that, instead of selling songs and videos, is full of Stanford lectures, speeches, sporting broadcasts, and more.

Essentially, this is a pilot project for potentially releasing all kinds of different iTunes-based media distribution platforms.

Imagine the possibilities for companies, universities … any organization with a large number of people that want any of a variety of types of content or media. iTunes provides a ready-made cross-platform distribution channel that puts you on the desktop of your community … while still providing all the internet-connected goodies: being able to update the application regularly and easily, being able to change featured items and add new content continuously, and, critically, being able to see what users are doing at any giving time.

Very, very cool.

I’m certain the value in having “your own” iTunes-style application will only be for very large organizations. Smaller groups and companies will be better served by participating in the scale that Apple has already achieved with iTunes.

But for large companies – with deep pocketbooks – this could be very, very enticing.

Family Matters Calendar

OK, massive plug here for our first product, the Family Matters Calendar.

I’m starting up the Home & Family division for my company, Premier (US, Canada), and our first product is a custom photo calendar.

Bigger and better, IMHO
It’s bigger than most competitors’ calendars, at 11″ x 17″ opened. It has your photos, of course, since it is (after all) a personalized calendar. But it also allows you to enter your own events … again, something else most competitors don’t allow.

Best of all, though, the finished product looks professional, not like something you did on your home printer and bound with some cheap plastic coiling, a la Shutterfly and Snapfish, and virtually EVERY other calendar company out there.

Really, really, really sweet GUI
One more thing: I’ve been through all the sites (OK, many of them!) that allow you to build custom calendars. And I think ours is the easiest, by far, to use. We did a usability test, and used the results extensively. And we’ve beta-tested with hundreds of people.

We use cool tech like Ajax selectively, to make the app feel responsive. And the user interface is extremely, extremely intuitive (see screenshot at the end of the article).

Supporting schools
The price point is good: $20 in the US, $25 in Canada, and most importantly, $5 of that goes straight to a school of your choice. Find a competitor that does that!

Blog it, and get one free
Blog the calendar, and I’ll send you a coupon code for a free one (I’ll have to limit this to the first 50).

(Thanks, Rastin, Alan, Jennifer, and I hope others!)

Here’s a screenpic of the calendar creation website: (US, Canada)

premier family matters calendar website pic

Blog usability

I have been meaning to post on usability as it relates to blogs … I happened to see Jakob Neilsen’s article on blog usability the other day.

The funny thing is that from a day-to-day perspective, blogs (most of them) are about as usable as you can get … because all the content is spread right out there for you to see.

But Neilsen’s right: beyond the current content, it’s a hopeless mess of search and chronologically sorted postings. Categories help, but they’re time-sorted too … meaning that even in my slowest categories, finding old posts is a somewhat laborious process.

In any case, I hope to be spending some time on the usability of this website in the next little while.

It’s Alive! Premier Family Matters calendar

It’s a big day … we’ve recently launched our new calendar-creation site, and today we had our first orders!

The site is an incredibly simple way to create a quality wall calendar with your own photos … and benefit schools as well. (Each calendar bought means $5 goes to a school of your choice.) You also get to put your own events, birthdays, and custom notes into the calendar.

The US site is here, and the Canadian site is here.

One of the really cool things is that we’ve made heavy use of AJAX technologies to make the experience fast, rich, and simple.

Check it out … and if you’d be willing to test it and maybe even blog it, I’d be happy to send you a code to do one for free. (We’re especially looking for testers on various flavors of Windows and Internet Explorer.)

Google master plan … not!

All the speculation and rumors about Google base is hitting the web right now, and I’m as intrigued about this as most.

But lots of people are looking at this and ‘finding’ evidence of a master plan … that Google is going to marry this with Froogle and start competing with Craigslist and eBay etc. etc.

Well, that may be, down the road, but I think strategically that’s a fundamental misreading of the company.

Sure, Google has plans. But I think they’re much more about doing cool stuff and seeing what sticks than generating some incredible master plan for world domination and following it to its conclusion.

I think that letting lots of smart cool people do lots of smart cool stuff (the famous one day a week at Google you work on some personal project) results in lots of smart cool projects.

And I think that we see these start to launch when their stock (literally) gets high enough within Google.

Japanese life

Somehow, somewhere I found a link to Mainichi Daily News, an English-language website of a Japanese newspaper.

It’s a fascinating window into Japan. In Japan, apparently, ‘Office ladies’ put dishwater and laxatives into their male bosses’ coffee, and cats eat old womens’ toes and, after years of oppression, people with large feet are cool again.

The articles are hilarious partly because the writers, though excellent in English, have slightly different styles than a native speaker.

Example:

Japan has given the boot to the centuries old idea of finding dinky feet a turn-on and now huge hooves on dainty dames are sexy, according to Josei Seven (10/20).

It’s kind of like 1940’s hard-edged movie journalism-ese or private-eye jargon.

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