I moved to MediaTemple a few months ago on the promise of great service and an upcoming grid server product that was supposed to blow everything else out of the water.
Instead, it just blows.
It’s had multiple outages, some ephemeral, some lasting for significant fractions of an hour – like today’s. See also this almost comical account: we found a bug. Another bug! Yet another bug!
Now my control panel is down for “maintenance:”
Even now, this afternoon (4:20 PST), access to my blog, email, associated sites, and services is intermittent and slow. Not impressive. Not impressive at all.
I feel for the techs behind the service – I’ve been there, in that nasty, awful place where things just keep horribly going wrong. But the bottom line is: it needs to work, and it needs to work now.
MT better fix this soon or there will soon be many recent ex-MT clients.
. . .
. . .
Perhaps only a language geek like me appreciates it, but I love the idiocy of the error message above.
First of all, is there an actual error, or is maintenance being conducted? We all know the answer, but the error message is attempting to suggest the opposite. Secondly, is the control panel unavailable for use due to maintenance … or unavailable to be maintained? Again, the answer is obvious, but the wording is ridiculous.
[tags] MT, mediatemple, grid, gridserver, bizhack, john koetsier, buggy [/tags]
Yes, what a disaster. I’m another sucker that jumped on board. Constant problems for the past month. Now the CP is out, although they’re posting updates about http outages every 30 mins or so. More problems with the BlueArc. https://ac.mediatemple.net/incident/detail.mt?key=WdvU5Xdp1f
Whatever. I can’t do this to my clients. Planning on moving to a DV server on myriadnetwork.
Hey John – My control panel just came back up.
Mine too. I’m not really psychologically ready to start looking for a new hosting provider yet, but may have to. Yay.
Goody. I’m giving them to the end of the week. I’ve begun taking pills to get psychologically ready 😉
Hi all,
I’m using a DNS provider for my domain name and email. This one never sucked so far. I CNAME my domain to mediatemple at the moment, so whenever there is a downtime, I simply change the CNAME to a backup host. Happens within 5 minutes. And no impact on email.
~pro
If you guys are looking for new web hosts you might want to look over at http://www.webhostingtalk.com as I believe it is about that time for people.
My take on the Media Temple situation:
http://www.thehostguru.com/2006/11/29/the-grid-is-fallingthe-grid-is-falling/
Ross
– http://www.thehostguru.com
[…] MediaTemple GridServer is a disaster […]
Yes it’s time for us lab rats to look for something else. I can’t take it to see my sites down every day on (gs) servers. I talk to customer service supervisor “Andrew” two times and he said “there is no guaranty that in next few months we will have a stable hosting”. 1-2 days having a problems I think I could live, but 6 weeks is disaster. I was hoping that they will get on track, but they are not even close. So if you consider waiting and hoping each day that its not gonna happen again I will wish you a happy new year 🙂
I’m moving out from mediatemple hosting. I’m not a lab rat I am a customer who needs a hosting. What is ironic that they have this new title on the home page “The last hosting plan you’ll ever need.” I think its true I will never going to need mediatemple service again. Dammit they are so right! I should notice this before.
I tried to read your post earlier today and got this error:
Error establishing a database connection
This either means that the username and password information in your wp-config.php file is incorrect or we can’t contact the database server at internal-db.s1352.gridserver.com. This could mean your host’s database server is down.
Ironic?
Arggghhhh! Very ironic.
Well, you can take my word for it that the user/pswd info in wp-config is correct – and if fact has not changed recently. Which means, of course, that the db server on the grid that is handling my insignificant little corner of cyberspace is being bitchy again.
Which means, yes, that MT gridserver has very definite and persistent issues.
[…] While having had quite a few problems over the past month, they’ve compensated affected people and are aggresively communicating about system upgrades, enhancements, and status. […]
How I was kicked off the grid
How I was kicked off the grid
[…] Der Grid-Server von mediatemplate (mt) bietet eine coole Kombination aus Leistungen zu einem unschlagbaren Preis, vor allem wenn man kurzfristig mehr Ressourcen benötigt (Heise Effekt). Allerdings habe ich hier und da von ein paar Kinderkrankheiten gelesen. Aber inzwischen scheint sich das ganze doch wieder positiv zu entwickeln. […]
[…] November 2006MediaTemple GridServer is a disaster […]