Hello again, Leo

Leo Bottary is back blogging again, at CSI season two.

(That’s Customer Service Insights, of which he has more than a few.)

As Leo mentions, he’s finished his masters degree (lucky dog, I’m still in the middle of a long tough slog) moved to New England, and switched his corporate allegiance from Hill & Knowlton to Mullen. That’s a lot of change!

Welcome back, Leo.

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