Tag - wave

Facebook Messages: yes, this is an email killer

Facebook launched its new Messages feature today: social inbox, filtering by friends, eternal history, messages over medium (i.e., from all sources), and DEFINITELY NOT AN EMAIL KILLER.

Well, at least according to Mark Zuckerberg. However, the new Facebook messaging model definitely IS an email killer – just maybe not for 30-something fuddie-duddies. For our kids, the old Facebook messaging system had ALREADY killed email. And now, Facebook is positioning Messages as an overall messaging platform that will handle all of your messaging (eventually) in a single system.

But here’s why Facebook is positioning Messages as a non “email killer:”

  1. Email will stick
    Email will be around until the end of time, so why give an opportunity for people to point, laugh, and say that Facebook was wrong when claiming email’s dead?

  2. Email is too low a target
    Email doesn’t do half of what Messages can/will do. Messages is a bigger, more advanced idea. Maybe not better … we’ll see. But much, much bigger.

  3. Adoption will be uneven
    As always, some will adopt and some will not. There is no one perfect system for everyone. And, especially for older people … they’re not the early adopters that some of us are.

But make no mistake. Google Wave was a flyer that fell. Messages is better-baked because of it. And Messages, or something like it, will replace what we now call email.

It’ll just take some time.


Here’s a great overview of Messages and why it’s an ambitious, interesting, and almost certainly successful project.

On how Google Wave surprisingly changed my life – This is so Meta

At the time, we would also send designs and screenshots by email – needless to say, things would get lost – hardly anything would get done on time, and the most common reply I would get back is that they missed the particular instruction in the mass of emails I would send.

To compound my trouble, we were collaborating across multiple time zones – UK, US Pacific Time, Indian time and Singapore time. Emails would arrive in the night and it is depressing to wake up to 35 new emails from different people.

Then I got my google wave invite. First of all, I didn't really get it. I was not really sure how this would help me. However, after I had a skype conference and one of my partners complained for 15 minutes about how I would write unimportant emails like

“I need a status update next week”

I decided to try something new. All emails that were NOT time critical would be done with google wave, and all important emails could be written normally. We started off doing that.

Things changed.

Suddenly, communication habits of everyone changed. People started grouping their communication into topics and resurrecting old 'waves' when it was about the same topic. For example, if we were talking about bonuses, and then spoke about something else for two weeks, then came back to bonuses, we would simply resurrect the old wave. Business became structured.

via On how Google Wave surprisingly changed my life – This is so Meta.