There must be something interesting going on in Seattle tonight …
As I was driving on the I-5 through downtown Seattle to Sea-Tac Airport, a police car whizzed by at about 150 km/hour. Then another 5 or 6 followed. All had their lights on, but no sirens. Then, two minutes later as I was past the central core of the city, 6 or 7 more police cars came flying by on the other side of the freeway, heading back into the city.
I’d like to know what was up … why would 12 or more police cars need to converge on the downtown core? News reports on the radio didn’t say. Google News doesn’t have anything yet either …
A colleague of mine just bought a Honda.
He needed to pick it up tout de suite but the Honda sales rep wanted to slow him down. Apparently the car needed to be detailed yet.
When my buddy declined the detail in favor of getting the car sooner, the rep said he couldn’t do that. Asked why, he replied “the law of Honda.” Apparently it’s Honda law that every car gets detailed before leaving the lot.
Sounds like good customer service … and good customer service matters … BUT …
The customer gets to decide what service means!. . .. . .
(That, and the fact that he was told the car was en route from a different location while it was actually sitting on the dealership’s lot all day somewhat soured my friend’s new car buzz.)