The more I read instructions, the more I realize my native tendency to NOT read instructions is intuitively and definitively correct.
Check out these wireless internet access instruction cards I found in Minneapolis/St. Paul airport. With a tiny bit of editing for brevity the first reads:
How to connect
Start with your notebook computer off …
Launch your web browser
Disregarding the nagging question of why people need TWO instruction cards for exactly the same thing in exactly the same place at exactly the same time, the second card reads:
Use your notebook computer to check email and surf the net.
Launch your browser and log or register to pay for our service, after which you can use the internet to check email and surf the net.
Where do they find the people who write these things? I’d really, really like to know.
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