It’s free – that’s good. Lots of space – also good. And its spam-filtering is second to none. Very good.
But, really, please, couldn’t they hire one cheap just-out-of-college usability professional?
Imagine only using Gmail once a week or so, and then mostly for checking, not sending. Where is the Reply button?
Not as big as it should be, that’s for sure.[tags] gmail, send mail, google, usability, HCI, john koetsier [/tags]