Twitter: the details matter

What makes an amazing product amazing?

Usually, there’s a few significant things it does really well. And just as usually, amazing products have amazing finish: there are few if any rough edges.

So while it’s good news that Jack Dorsey is back at Twitter, supposedly running product full-time … he’s got a lot to do.

Incredibly simple, trivial, and obvious case in point:

How hard can it be to see if only one person has re-tweeted, versus multiple people? And to have the right spelling/grammar in either case?

That’s right – not hard.

But it does take one thing: attention to detail.

 


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