OK. So you’ve launched your new social-viral-mashable-linked-web2.0-connected web place, and you’re tracking a million metrics. Which ones should you actually be paying attention to? Those are your Key Performance Indicators.
As Rhian James at FreshNetworks mentioned in a comment on my recent post about measuring social media marketing efforts, that’s really the key. Burying yourself in a mound of data is unproductive; knowing which data tracks progress to your critical initiatives is pure gold.
FreshNetworks posted on this topic on their blog, and created a valuable SlideShare presentation illuminating the difference:
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