HP Scanjet G4010: Not actually Mac compatible

I just bought the G4010 and am having the exact same problems as this poster on Apple’s support forums … which leads me to believe that the G4010 is not actually Mac compatible, as HP claims it is.

1. If I power-up the scanner while the iMac is running, the mouse pointer freezes, and the only way out I have found is to restart the computer. Bluetooth mouse or USB mouse are the same. This is very irritating.

2. If I leave the scanner powered up all the time, whenever I wake the iMac from sleep it causes the HP scanner application to launch and a blank scan is started. I have to abort the scan and quit the application. However, I use the scanner only occasionally, so really don’t want to leave it powered up.

And, of course, that HP’s software is a steaming pile of you know what.

 


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