I just bought the G4010 and am having the exact same problems as this poster on Apple’s support forums … which leads me to believe that the G4010 is not actually Mac compatible, as HP claims it is.
1. If I power-up the scanner while the iMac is running, the mouse pointer freezes, and the only way out I have found is to restart the computer. Bluetooth mouse or USB mouse are the same. This is very irritating.
2. If I leave the scanner powered up all the time, whenever I wake the iMac from sleep it causes the HP scanner application to launch and a blank scan is started. I have to abort the scan and quit the application. However, I use the scanner only occasionally, so really don’t want to leave it powered up.
And, of course, that HP’s software is a steaming pile of you know what.