Whoa. This is good stuff.
I can’t tell you how many times I’ve seen/heard top execs in major, major companies rave about Dell. They think that Dell is the absolute best for exactly two reasons:
1) Dell is cheap
2) Dell delivers machines quickly
The only problem is that top execs NEVER have to deal with support issues. Some slob in IT does. And therefore it’s the slob in IT who knows more – really knows more – than the pinstriped exec.
Two fun searches for anti-Dell people:
1) Dell customer service problems
2) Dell hell
Many execs – mostly bean counter types – are prejudiced again Apple for price reasons. Well, expensive can be measured lots of ways.