AirBnB has announced that anyone who booked reservations on or before March 14 can cancel them with no charge or penalty. That’s great news for AirBnB guests and the right thing to do in the midst of the Coronavirus or COVID-19 pandemic.
But it also means that hosts are losing thousands of dollars.
“In response to the extraordinary events and global disruption to travel caused by COVID-19, today we are announcing updated coverage under Airbnb’s Extenuating Circumstances policy,” the company said yesterday. “Airbnb’s Extenuating Circumstances policy allows hosts and guests to cancel eligible reservations with no charge or penalty.”