New research report: Transportation, delivery, and on-demand

I have been literally awful about posting my latest research to this site, but I just released a 20-ish page report on the on-demand space, specifically focusing on transportation in all its forms, and delivery of just about anything …

Many more details here at my client’s site.

The goal: find out what people are doing in on-demand:

  • How often do they order?
  • How many services do they order from?
  • What demographics are most likely to use on-demand services?
  • Who’s the most loyal?
  • Least loyal?
  • How much do people spend?
  • What do people hate about on-demand services?
  • Love?
  • And much more …

Just one stat: the average American currently orders from just under 3 different types of on-demand services today. (And by average American, I mean average smartphone-owning American!)

Check out the full report here.

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