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State Farm: 15 Keys To Successful Digital Transformation (Learned The Hard Way)

State Farm is almost the opposite of a tech startup. It’s a 100-year-old company with 58,000 employees, 19,000 independent agents, and 84 million customer accounts. State Farm is #36 on the Fortune 500 and has been the #1 insurer in the United States for the last 70 years. But three years ago, State Farm executives

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Internet advertising growth is slowing. Here’s what’s changing … and why

Read this sentence slowly: pre-movie ads at the theater will grow faster than internet advertising next year. You got that right. Ads shown for 10-20 minutes to a paying audience waiting for the real show to start will grow faster than the fastest, most modern, most digital advertising ecosystem ever created. The most annoying part of going

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Smartphone Shipments: Apple Down 12%, LG Down 18.5%, Samsung And Huawei Both Up

Clearly, smartphones are the new PCs: global shipments are down for the seventh straight quarter. Globally, smartphone shipments dipped to 360 million in the second quarter of 2019, down 1.2% or 4.3 million devices from the same quarter in 2018. But Chinese manufacturers like Huawei, Xiaomi, and Vivo bucked the trend. Get the full story

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The EU Just Threatened Facebook’s Biggest (And Least-Known) Advantage

Most tech companies know about you when you visit their websites or use their apps. Some however, like Facebook, know about you on virtually every important site on the planet … and the majority of top apps as well. But the European Union just threatened that massive data source. Get the full story in my

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Facebook Fined $5B? Big Deal … Last Quarter’s Revenue Was 3X More

Facebook was fined $5 billion by the FTC today. Good thing for Zuckerberg and company that its latest quarter racked up $16.6 billion in revenue.  The fine was a new record for the FTC, almost 2000% more than the next biggest: Equifax. It’s for Facebook’s violation of user privacy in the Cambridge Analytica case and other breaches of privacy

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Amazon Antitrust Inevitable? 71% Of Retailers Fear Its Pricing Power

Almost three-quarters of U.S. retailers fear being outpriced by Amazon, according to a new study of 500 retail executives. That compares to just under half being concerned by traditional brick-and-mortar retailers. The question is: why aren’t the other 29% worried? Get the full story in my post at Forbes …

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Controversy Good For Business? FaceApp Downloads Jumped 561%

Controversy must be great for business. Face-altering entertainment app FaceApp, which claims rights to your face for the privilege of aging you, changing your look, or making you look younger, is blowing up. How fast? Over 500% in just the last six days. Get the full story in my post at Forbes …

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So my FaceApp story was shared over 1.25 million times (!!!)

I’m speechless … Here’s MuckRack’s post about trending news on that day (search for Forbes on that page to find their note) and here’s the page that shows total shares … Pretty safe to say that with about 3 million views and over a million shares, this is my most popular story of all time.

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Viral App FaceApp Now Owns Access To More Than 150 Million People’s Faces And Names

Everyone’s seen them: friends posting pictures of themselves now, and years in the future.  Viral app FaceApp has been giving people the power to change their facial expressions, looks, and now age for several years. But at the same time, people have been giving FaceApp the power to use their pictures — and names —

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AI and marketing: 1500 mobile marketers’ top 10 goals for AI

We already know that actionable insights are CMOs’ top priority in 2019. AI is a big way they’re planning to get there. One big reason: the need for performance at scale. One of Singular’s customers, N3twork, tests 50 new videos a week. Another, Yelp, needs to analyze hundreds of campaigns and even more creatives … in real time. Ilyon already had

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CGO-led brands are 65% more likely to invest in new marketing technology

A CGO is a growth catalyst who brings together almost every department in a company to stimulate growth, including product development, customer support, sales, and yes — of course — marketing. But how do they drive growth? And, how different is a company with a chief growth officer than one without? Here’s three key differences that our recent survey of 700

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Why Amazon Ranks Best And Walmart Ranks Worst: 7000-Consumer Study

Amazon’s mid-summer consumer extravaganza is almost over, but the fact that the company has managed to invent its own shopping holiday speaks volumes of its dominant position on top of the retail landscape. Which is probably why Amazon was rated “best” by 21% of American consumers in a mammoth 7,000-person study for the second year

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Zoom Surrenders: Removes Ability For Hackers To Remotely Turn On Your Webcam

Zoom just released a software update that removes an open web server that it used to install on Mac users’ computers. The web server was open to malicious attacks which could enable hackers to remotely turn on your webcam and record you in your home or office. “We are discontinuing the use of a local web server

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Facebook’s Oculus Quest Fixes VR: This Is A Game Changer

Facebook’s Oculus Quest is a game-changer device that puts us back on track for Ready Player One experiences. Of course, a full Spielberg’s Ready Player One experience is still in the far future. But now it’s easy to see the path forward, mostly because Oculus Quest has fixed the single biggest problem with VR: the

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10 reasons marketers fail (and how they can start outperforming the competition)

Why are you not reaching your maximum level as a marketer? Your goal as a marketer is to drive your company’s growth performance. That might be user acquisition. It might be customer retention. It might be share of wallet, revenue, or some other metric that is critical to you. WHATEVER. Your goal is to beat

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Shoot-out at the EV charger: Three critically injured in Alabama conflict over charging time

This is the eleventh chapter of Insights from the Future, a book I’m writing about technology, innovation, and people … from the perspective of the future. It is a collaborative exercise, and you are invited to participate. August 17, 2025 Three Alabama men are in hospital today after a woman opened fire at an electric vehicle charging

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Click & Drag AI: Salesforce Releasing New Commerce Tools, Promising 3X Faster Development

CRM vendor Salesforce is releasing new AI-powered shopping experience design tools today, along with updated email marketing tools and new messaging tools that will allow companies to communicate to customers on virtually any messaging channel customers prefer. The result? Three times faster development, according to Bobby Amezaga, Salesforce’s senior director of product marketing. Get the full

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Private Social: Discord’s 250M Users Are Already Where Facebook Wants To Go

Voice and text messaging service Discord has 250 million users who send 315 million messages a day. Is its private social model just the future that Facebook, with its recent push for groups, group sharing, and more limited sharing in messages is trying to build? Private social, which Facebook is pushing hard right now, is the living

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20 of the most important Mary Meeker slides for mobile marketers

A circle-the-date event in the technology world is analyst, venture capitalist, and technologist Mary Meeker’s annual state-of-tech Internet Trends Report. Some call it the most anticipated slide deck in Silicon Valley. Meeker’s latest uber-deck on the state of all things digital weighs in at a staggering 333 slides. You heard that right. 333 slides. (And you

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Insights from the Future #10: Ethiopia accuses Chinese AI manufacturer of orchestrating its AI war loss (and profiting from the result)

This is the tenth chapter of Insights from the Future, a book I’m writing about technology, innovation, and people … from the perspective of the future. It is a collaborative exercise, and you are invited to participate. October 11, 2037 The Ethiopian government has accused the Chinese manufacturer of its military AI of intentionally losing its recent

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Insights from the Future #9: 10,000 dead as AI war disrupts communications, traffic, hospitals, power systems in African AI war

This is the ninth chapter of Insights from the Future, a book I’m writing about technology, innovation, and people … from the perspective of the future. It is a collaborative exercise, and you are invited to participate. September 13, 2037 10,000 people are dead in eastern Africa as an AI war has spun out of control. The

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WWDC

16 Apple WWDC updates that are awesome for mobile app developers

Apple’s World-Wide Developer Conference was bigger than usual this year, with huge hardware announcements such as the most expensive Mac in history — yes, more than the 20th Anniversary Mac (and if you remember that, you’re old) — and massive platform updates like Sign in with Apple. In addition, Apple updated and/or announced not three, not four, but a record

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AI Will Transform 500 Million White-Collar Jobs In 5 Years; Silicon Valley Must Help

It’s obvious that artificial intelligence is already impacting the way we live. Every time we ask Siri to do basic math or Alexa to turn up the heat, we’re using AI. But it’s unclear how AI is going to disrupt the way we work. One thing we  do know: it will cost jobs. Estimates range from 40 percent of

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Tesla’s New Autopilot ‘Violates State Laws’ According To Consumer Reports

Tesla’s new lane-changing feature is far worse than humans at changing lanes and does so in ways that violates state laws, according to a new report from Consumer Reports today. As a result, it creates safety risks, CR says. “We found that Navigate on Autopilot lagged far behind a human driver’s skill set,” Consumer Reports says. “The

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Walmart’s Sub-$100 Tablets Are About The Future Of Retail, Not Apple’s iPad or Amazon’s Fire Tablet

Walmart isn’t competing with Apple. Walmart is competing with Amazon. Walmart is releasing three sub-$100 tablets under its Onn store brand this week. They include an 8″ screen model at $64, a 10.1″ model, and the larger one with a detachable keyboard for $99. Each model has 16 GB of storage and uses Google’s Android operating system. But

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Most Drones Fly. This Drone Swims, Making Water The Next Frontier Of Droning

don’t feel guilty at all. That’s because the drone I piloted had zero chance of impacting an aircraft. In fact, it can’t fly at all — except underwater. There, in its native element, it flew, in a sense. Or swam, like a fish in water. Get the full story in my post at Forbes …

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Google Backs Down On Smart Home Integration Changes (Sort Of), Commits to ‘Working With Amazon’

Last week Google announced the cancellation of its popular Works with Nestprogram, which allowed smart home technology to integrate with its Nest line of thermostats, cameras, and other products. Today it’s backing off that cancellation. But only somewhat. Get the full story in my post at Forbes …

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5 lessons Adobe learned growing from $220M to $5B in recurring revenue

In 2013 when Adobe launched Creative Cloud, the company broke with selling boxes and refocused on selling subscriptions (software as a service). At the time, the company had about $200 million in annual recurring revenue. Today, Adobe has over $5 billion in recurring revenue. That’s important, because from an investor standpoint, recurring revenue is twice

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Adobe: 91% of companies are investing in voice technologies

More than nine out of 10 companies are investing in voice technologies, including voice-based commerce, according to an Adobe study released today. Unfortunately, most of them are making a crucial error: They’re letting IT lead the project. Just over a fifth of the 401 companies surveyed have released a voice app, and almost half (44%) plan to

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Google Just Handed Amazon A Massive Advantage In Smart Home Tech

“Alexa, say ‘Thanks’ to Google.” We won’t see any message like that in the near future, but Amazon executives should be very happy right now. And the massive ‘Works with Alexa‘ program should build on its dominant marketing position in smart home technology to grow even stronger. Why? Google just took a big step backward from

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