Change agents are the indispensable leaders of digital transformation in organizations small and large. But what are the changes that you need to be a change agent in your company?
Spoiler: it’s not just a strong desire for change.
Brian Solis, principal analyst and futurist at Altimeter, studied the biggest brands in the world for five years. Today, he released a report highlighting what executives in leading companies like Coca-Cola, Samsung, Starbucks, Visa, and the NFL told him.
According to the report, change agents have 10 common characteristics. They typically …